Ohio Transit Initiatives

CLIENT:
State of Ohio Department of Transportation

TEAM:
Hazel Scher, Project Manager
Julie Pang, Web Development
Celeste Layne, Design + Web Development

DURATION:
3 weeks

SKILLS:
Concept Design
UX Design
Visual Design
Illustrator
Photoshop
WordPress

PROJECT DESCRIPTION:
Our team designed and developed a web portal for the State of Ohio Department of Transportation. The web portal acted as a tool by which the Ohio Transit Initiatives steering committee (user group) could review and submit comments for nine white papers, written by the consultant.

The web portal needed to have a landing page that explained the review process with links to the nine different white papers. At which point, they could download the documents in Word format and use track changes to edit and re-submit to a database that recorded their name, e-mail contact and time of submission.

Since there was not direct contact with steering committee members, it was decided that users would have a basic understanding of web technologies. We quickly brainstormed ideas and layouts, creating a mock-up for client approval (with minor edits) using Illustrator and Photoshop.

The sub pages illustrated the four-step review process users needed to follow: 1. Download the white paper to user computer (make edits in MS Word using track changes); 2. Fill out the comment form; 3. Upload the revised document to the project database; 4. Submit.

SUCCESS METRICS:
The project site went live in September 2014 for three (3) months

WHAT COULD HAVE BEEN DONE DIFFERENTLY:
Since there was a clear target audience, an attempt to connect with a few steering committee members might have shed light on how they would use the web portal. Even though the portal was designed to be responsive, an assumption was made that all activity would occur via the desktop.